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소 개
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This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training. Throughout the book, the author presents tools in a user-friendly and understandable format that is tailored for implementation in the development and measurement of employee learning programs. Step-by-step, Developing and Measuring Training the Six Sigma Way walks the reader through the highly effective and proven DMADDI™ process.
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차 례
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Part I. The Background
1. Why ISD Has Difficulty Addressing Business Issues.
2. What Is Six Sigma?
3. Reasons for a Six Sigma Methodology.
Part II. DMADDI.
4. A DMADDI Overview.
5. Define: What Are the Business Requirements?
6. Measure: What Targets Do We Need to Meet? 7. Analyze: What Needs to Be Learned?
8. Design: How Should We Teach It?
9. Develop: Does Our Prototype Match Our Design?
10. Implement: Did the Implementation Meet Business and Instructional Requirements?
11. If Not Us, Who? If Not Now, When?
Part III. A DMAIC Case Stury
12. E-Learning the Six Sigma Way.
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저 자
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Kaliym A. Islam is the director of learning product development and technology services for the Depository Trust & Clearing Corporation. He received his Six Sigma Black Belt from Motorola and is an advocate for positioning learning organizations as business units in order to enhance their credibility and value to organizations. Kaliym is vice-president of MetroSet, a consortium dedicated to technology education and a member of the advisory board of the Chief Learning Officer Institute.
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